As part of Fraud Awareness Month, the Department of Health and Human Services (DHHS) is shining a spotlight on fraudulent activities impacting recipients of Office of Economic Assistance (OEA) services. Our dedicated Fraud Investigation team is working tirelessly to investigate and prevent cases of fraud and card skimming to protect both recipients and the integrity of benefit programs including the Supplemental Nutrition Assistance Program (SNAP), Aid to Dependent Children (ADC), Child Care Subsidy (CC), and Assistance to the Aged Blind and Disabled (AABD).
In State Fiscal Year 2024 (SFY24), an investigation was opened on 1,206 complaints/referrals, recovering $536,591.40 in funds and preventing further misuse. These efforts underscore our commitment to addressing fraud head-on and ensuring benefits reach those who need them most.
There are important steps Nebraskans can take to help prevent fraud on their account.
- Be cautious of unsolicited phone calls, texts, or emails claiming to represent government programs. DHHS and benefit processors will never call or text to ask for your PIN, card number, or password.
- Regularly check transaction histories or benefit statements for unauthorized or unfamiliar charges.
- For programs that use EBT or Reliacards, safeguard your PINs and passwords. Change them regularly and avoid easily guessed combinations.
- Only apply for benefits through official state websites, local offices, or designated application sites.
- Government benefit programs are free to apply for. Report anyone asking for payment to process your application or expedite benefits.
- If you suspect fraud or unauthorized activity, contact the appropriate fraud investigation unit or hotline for your program.
Fraud Awareness Month serves as a reminder to everyone in the community to stay alert and informed. By working together, we can protect valuable resources and hold those who engage in fraudulent activity accountable.
If recipients have additional questions or believe they were affected by fraudulent activity, please contact the Special Investigation Unit at:
- Phone: (402) 595-3789
- Email: DHHS.InvestigationsSIU@nebraska.gov
- Mailing Address:
Lincoln Office
1033 O Street, Suite 500
Lincoln, NE 68506
Omaha Office
1215 South 42nd Street
Omaha, NE 68105